Speed up your ability to "get started" with one or more KHi tools.

Online documents require the installation of Adobe Acrobat to be viewed. They can also be downloaded to your local system (right mouse click, "Save Target As...").

One of the critical roles of Knowledge Harvesting is elicitation. The individuals who perform elicitation must be experienced interviewers and zealous learners. 

14 pages, 63Kb

Suggested Use: Use this document as the basis for  evaluating candidate Harvesters.

10-page Guide to Eliciting Implicit Knowledge (v1.6)

The Purpose of this Guide is to provide a basic introduction to the activities associated with eliciting know-how.

10 pages, 104Kb

Suggested Use: Use the Guide in a team setting. Review the contents and determine if you possess the skills and culture to address this work. 

The Knowledge Harvesting Glossary provides definitions for domain-specific terminology. 

89 terms & definitions, 14 pages, 154Kb

Suggested Use: Consider using this Glossary as a way to evaluate KHi's perspective on the field of knowledge management and, in particular, knowledge harvesting. 

Assessing Readiness for Managing Knowledge Assets (paper, v2.1)

The paper version of the Assessment is a good companion for the on-line version. It contains more information about the process and interpretation of the assessment score.

24 pages, 106Kb

Suggested Use: Focus on the essential building blocks for managing knowledge assets. What prerequisites are not in place?

The on-line version is an abbreviated version of the paper version.

10 screens, no reports

Suggested Use: Use as a discussion tool in a team setting.  

Assessing Readiness for Knowledge Harvesting

This is the document version of the Assessment process.

This template provides an overview of the stages and results of completing a proof-of-concept project.

3 pages, 90 Kb

Suggested Use: Use as a tool for setting expectations associated with the first Knowledge Harvesting project.

The purpose of this Kit is to introduce the dimensions of Knowledge Harvesting (Focus, Find, Elicit, Organize, Package, Apply, Evaluate, Adapt).

Suggested Use: Use this Kit in a team setting to focus discussion on the processes of finding, eliciting, and applying critical know-how.